Non-Discrimination Notice

Bend Memorial Clinic (BMC) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

BMC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

BMC:

  • Provides free aids and services to people with disabilities to communicate effectively with us.
  • Provides free language services to people whose primary language is not English.

If you need these services, contact Customer Service at 541-382-2811.

If you believe that BMC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Quality Manager by mail, or email at:

1501 NE Medical Center Dr.
Bend, OR 97701
541-382-2811
info@bmctotalcare.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.