Non-Discrimination Notice

Summit Medical Group Oregon-BMC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Summit-BMC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Summit-BMC:

  • Provides free aids and services to people with disabilities to communicate effectively with us.
  • Provides free language services to people whose primary language is not English.

If you need these services, contact Customer Service at 541-382-2811.

If you believe that Summit-BMC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Quality Manager by mail, or email at:

1501 NE Medical Center Dr.
Bend, OR 97701
541-382-2811
info@bmctotalcare.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.