Patient Portal

Who is eligible to sign-up?

Published on August 14, 2013

Summit Health patients 18 years and older and the responsible party for children 0-12 and …

Can I email/forward my Portal record to another recipient?

Published on June 26, 2013

Yes, when you select the e-mail icon within any of the My Health pages, simply …

Is there a time-out setting in the patient portal?

Published on June 26, 2013

Yes, users will be automatically logged out after 10 minutes of inactivity.

Can multiple patients be linked to the same email address?

Published on June 26, 2013

It’s not recommended. Each patient should have their own e-mail address to ensure privacy.

Can I request a prescription or a refill?

Published on June 26, 2013

Prescription requests via the patient portal is not active at this time. Please contact your …

What if there’s something missing or incorrect with my medical record?

Published on June 26, 2013

Please call our Customer Service & Support Line at (541) 706-5470.

Are tests ordered by a Non Provider available for review in the Patient Portal?

Published on June 26, 2013

No. Tests ordered by external providers (Non) will not populate in the portal; we ask …

How long after my visit will I be able to see results in the Patient Portal?

Published on June 26, 2013

Results will be available in 3 business days after your Summit Health provider verifies the results. …

Will I receive appointment reminders through Summit Health FollowMyHealth?

Published on June 26, 2013

Yes, appointment reminders are automatically generated the day the appointment is scheduled and 2 days prior …

Can I request an appointment for the same day?

Published on June 26, 2013

No. Patients who require an appointment within the next 24-48 hours will need to call …